Privacy Policy

Introduction

This Privacy Policy explains what we do with your personal data, whether we are in the process of discussing a commercial relationship, continuing our relationship with you once we have agreements in place, providing you with a service, receiving a service from you, or you are visiting our website.

It describes how we collect, use and process your personal data, and how, in doing so, we comply with our legal obligations to you. Your privacy is important to us, and we are committed to protecting and safeguarding your data privacy rights.

This Privacy Policy applies to the personal data of our Website Users, Clients, Suppliers, and other people whom we may contact in order to carry out our business. It also applies to the emergency contacts of our Staff. To be clear, if you are a member of Clinipower’s’ Staff, you should refer to the GDPR policy which is available on our IMS.

For the purpose of applicable data protection legislation (including but not limited to the General Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”), the company responsible for your personal data (“Clinipower LLP” or “us”) can be found here.

It is important to point out that we may amend this Privacy Policy from time to time. Please just visit the relevant page on our website if you want to stay up to date, as we will post any changes there.

If you are dissatisfied with any aspect of our Privacy Policy, you may have legal rights and, where relevant, we have described these as well.

What kind of personal data do we collect?

Client data:

If you are a Clinipower customer, we need to collect and use information about you, or individuals at your organisation, in the course of providing you waste recovery, collection and disposal services.

If you would like a more detailed description of the personal data that we collect in this way, please contact us at enquiries@clinipower.net

To the extent that you access our website we will also collect certain data from you. If you would like more information about this or a full copy of our GDPR policy please contact us at enquiries@clinipower.net

Supplier data:

We need a small amount of information from our Suppliers to ensure that clear communication. We need contact details of relevant individuals at your organisation so that we can communicate with you. We also need other information such as your bank details so that we can pay for the services you provide to Clinipower LLP

To the extent that you access our website we will also collect certain data from you. If you would like more information about this please contact us at enquiries@clinipower.net

People whose data we receive from job applicants and employees, such as referees and emergency contacts:

In order to provide for every eventuality for our Employees, we need some basic background information. We only ask for very basic contact details, so that we can get in touch with you because you’ve been listed as an emergency contact for one of our Employees.

If you would like a more detailed description of the personal data that we collect about you, please contact us at enquiries@clinipower.net

Website users:

We use a third party server to host our website called In Motion hosting, the privacy policy of which is available here: https://www.inmotionhosting.com/privacy-policy. Our website server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website (e.g. the website or URL which referred you to our website), and your browser version and operating system.

Use of website server log information for IT security purposes

Our third party hosting provider collects and stores server logs to ensure network and IT security and so that the server and website remain uncompromised. This includes analysing log files to help identify and prevent unauthorised access to our network, the distribution of malicious code, denial of services attacks and other cyber attacks, by detecting unusual or suspicious activity.

Unless we are investigating suspicious or potential criminal activity, we do not make, nor do we allow our hosting provider to make, any attempt to identify you from the information collected via server logs.

Legal basis for processing: compliance with a legal obligation to which we are subject (Article 6(1)(c) of the General Data Protection Regulation).

Legal obligation: we have a legal obligation to implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk of our processing of information about individuals. Recording access to our website using server log files is such a measure.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: we and our third party hosting provider have a legitimate interest in using your information for the purposes of ensuring network and information security.

Cookies

What are cookies?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

How Clinipower LLP uses cookies

When you use and access our website, we may place a number of cookies files in your web browser. We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioural advertising.

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

Essential cookies: We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

Third-party cookies: In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of our website.

What are your choices regarding cookies?

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Where can you find more information about cookies?

You can learn more about cookies and the following third-party websites:

AllAboutCookies: http://www.allaboutcookies.org/
Network Advertising Initiative: http://www.networkadvertising.org/

A number of elements of the personal data we collect from you are required to enable us to fulfil our contractual duties to you or to others. Other items may simply be needed to ensure that our relationship can run smoothly.

Depending on the type of personal data in question and the grounds on which we may be processing it, should you decline to provide us with such data, we may not be able to fulfil our contractual requirements or, in extreme cases, may not be able to continue with our relationship.

How do we collect your personal data?

Client data:

There are two main ways in which we collect your personal data:

1 Directly from you; and

2 From third parties and other limited sources (e.g. online and offline media, referrals etc.).

To the extent that you access our website or read or click on an email from us, we may also collect certain data automatically or through you providing it to us.

Supplier data:

We collect your personal data during the course of our work with you.

To the extent that you access our website or read or click on an email from us, we may also collect certain data automatically or through you providing it to us.

People whose data we receive from Employees, such as referees and emergency contacts:

We collect your contact details only where an employee puts you down as their emergency contact or where a prospective employee gives them to us in order for you to serve as a referee.

Website users:

We collect your data automatically via cookies when you visit our website, in line with cookie settings in your browser. Please refer to our cookies section for more details.

How do we use your personal data?

Client data:

The main reason for using information about Clients is to ensure that the contractual or non contractual service arrangements between us can properly be implemented ensuring ease of operations. There is also a legal need to capture some information on documentation such as consignment notes.

Supplier data:

The main reasons for using your personal data are to ensure that the contractual arrangements between us can properly be implemented so that the relationship can run smoothly, and to comply with legal requirements.

People whose data we receive from Employees, such as referees and emergency contacts:

We use referees’ personal data to verify their details, experience and qualifications. We use the personal details of employee’s emergency contacts in the case of an accident or emergency affecting that member of Staff .

Website users:

We use your data to help us to improve your experience of using our website, for example by analysing searches through our EWC codes or time spent on specific pages. If you are also a Client of Clinipower LLP, we may use data from your use of our websites to enhance other aspects of our communications with, or service offerings.

If you would like to find out more about cookies, including how we use them and what choices are available to you, see our cookies section. Please note that communications to and from Clinipower employees including emails may be reviewed as part of internal or external investigations or litigation.

Who do we share your personal data with?

Client data:

We will share your data only with parties such as the environment agency or any other relevant regulatory body to ensure compliance with the relevant legislation. We will never sell our data on to, or share your data with any other organisation.

If you would like to see a list of who we may share your personal data with, please contact us at enquiries@clinipower.net

Supplier data:

Unless you specify otherwise, we may share your information with any of our affiliated companies and associated third parties such as our service providers and organisations to whom we provide services.

People whose data we receive from Employees, such as referees and emergency contacts:

We will only share your data for emergency purposes or as subject of any internal investigations into any employees.

If you would like to see a list of who we may share your personal data with, please contact us at

enquiries@clinipower.net

Website users:

Unless you specify otherwise, we may share your information with providers of web analytics services, marketing automation platforms and social media services to make sure any advertising you receive is targeted to you.

How do we safeguard your personal data?

We have a variety of appropriate measures in place that are designed to prevent unauthorised access to, and misuse of, your personal data. If you would like to request a full copy of our GDPR policy, please contact us at enquiries@clinipower.net

How long do we keep your personal data for?

If we have not had meaningful contact with you (or, where appropriate, the company you are working for or with) for a period of two years, we will Delete your personal data from our systems unless we believe in good faith that the law or other regulation requires us to preserve it (for example, because of our obligations to tax authorities, the Environment agency or other regulatory body, or in connection with any anticipated litigation).

How can you access, amend or take back the personal data that you have given to us?

Even if we already hold your personal data, you still have various rights in relation to it. To get in touch about these, please contact us. We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of any applicable laws. Please note that we may keep a record of your communications to help us resolve any issues which you raise.

Right to object:

If we are using your data because we deem it necessary for our legitimate interests to do so, and you do not agree, you have the right to object. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases). Generally, we will only disagree with you if certain limited conditions apply.

Right to withdraw consent:

Where we have obtained your consent to process your personal data for certain activities (for example, for profiling your suitability for certain roles), or consent to market to you, you may withdraw your consent at any time.

Data Subject Access Requests (DSAR):

Just so it’s clear, you have the right to ask us to confirm what information we hold about you at any time, and you may ask us to modify, update or Delete such information. At this point we may comply with your request or, additionally do one of the following:

– we may ask you to verify your identity, or ask for more information about your request; and

– where we are legally permitted to do so, we may decline your request, but we will explain why if

we do so.

Right to erasure:

In certain situations (for example, where you may consider that we have processed your data unlawfully), you have the right to request us to “erase” your personal data. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases) and will only disagree with you if certain limited conditions apply. If we do agree to your request, we will Delete your data but will generally assume that you would prefer us to keep a note of your name on our register of individuals who would prefer not to be contacted. That way, we will minimise the chances of you being contacted in the future where your data are collected in unconnected circumstances. If you would prefer us not to do this, you are free to say so.

Right of data portability:

If you wish, you have the right to transfer your data from us to another data controller. We will help with this – either by directly transferring your data for you, or by providing you with a copy in a commonly used machine-readable format.

Right to lodge a complaint with a supervisory authority:

You also have the right to lodge a complaint with your local supervisory authority, details of which can be found here. https://ico.org.uk/

If your interests or requirements change, you can unsubscribe from part or all of our marketing content by clicking the unsubscribe link in the email, or responding directly to us by email.

How do we store and transfer your data internationally?

Clinipower is currently carrying our operations in the UK only, in the future if we do expand geographically we may have to transfer or store your data internationally. Who is responsible for processing your personal data on the Clinipower website? Clinipower ultimately controls the processing of personal data on its website.

What are cookies and how do we use them?

A “cookie” is a bite-sized piece of data that is stored on your computer’s hard drive. They are used by nearly all websites and do not harm your system. We use them to track your activity to help ensure you get the smoothest possible experience when visiting our website. We can use the information from cookies to ensure we present you with options tailored to your preferences on your next visit. We can also use cookies to analyse traffic and for advertising purposes. If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings.

How to reject cookies

If you don’t want to receive cookies that are not strictly necessary to perform basic features of our site, you may choose to opt-out by changing your browser settings

Most web browsers will accept cookies but if you would rather we didn’t collect data in this way you can choose to accept all or some, or reject cookies in your browser’s privacy settings. However, rejecting all cookies means that you may not be able to take full advantage of all our website’s features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

What kind of personal information do we collect?

This section goes into more detail regarding the kinds of personal information we collect, obviously this is in addition to any personal data we are required by law to process in any given situation.

Client data:

Data collected from our Clients is actually quite limited. We generally only need to have your contact details or the details of individual contacts at your organisation (such as their names, telephone numbers and email addresses) to enable us to ensure that our relationship runs smoothly. We may also hold extra information that someone in your organisation has chosen to tell us. In certain circumstances, such as when you engage with our Finance and Debt Recovery teams, our calls with you may be recorded, depending on the applicable local laws and requirements. If we need any additional personal data for any reason, we will let you know.

To the extent that you access our website we will also collect certain data from you as per our section on cookies.

Supplier data:

We don’t need a great depth of detailed data from our Suppliers – just enough to ensure that our relationship runs efficiently. We’ll collect the details for our contacts within your organisation, such as names, telephone numbers and email addresses. We’ll also collect bank details, so that we can pay you. We may also hold extra information that someone in your organisation has chosen to tell us. In certain circumstances, such as when you engage with our Finance and Debt Recovery teams, our calls with you may be recorded, depending on the applicable local laws and requirements.

To the extent that you access our website we will also collect certain data from you as per our section on cookies.

People whose data we receive from Employees, such as referees and emergency contacts:

All we need from referees is confirmation of what you already know about the prospective member of Staff. Emergency contact details give us somebody to call on in an emergency. To ask for a reference, we’ll obviously need the referee’s contact details (such as name, email address and telephone number). We’ll also need these details if an employee has put you down as their

emergency contact so that we can contact you in the event of an accident or an emergency.

Website users

We collect a limited amount of data from our Website Users which we use to help us to improve your experience when using our website and to help us manage the services we provide. This includes information such as how you use our website, the frequency with which you access our website, your browser type, the location you view our website from, the language you choose to view it in and the times that our website is most popular. If you contact us via the website, for example by using the chat function, we will collect any information that you provide to us, for example your name and contact details.

How do we collect your personal data?

Client data

We collect Client personal data in three ways:

Personal data that we receive directly from you;
Personal data that we receive from other sources; and
Personal data that we collect automatically.

Personal data that we receive directly from you

Generally, we will receive data directly from you in two ways:

– Where you contact us proactively, usually by phone or email; and/or

– Where we contact you, either by phone or email, or through our business development activities

more generally.

Personal data we receive from other sources

Where appropriate and in accordance with any local laws and requirements, we may seek more

information about you or your colleagues from other sources generally by way of due diligence or

other market intelligence including:

– From third party market research and by analysing online and offline media (which we may do

ourselves, or employ other organisations to do for us);

– From delegate lists at relevant events; and

– From other limited sources and third parties (for example from our Candidates to the extent that

they provide us with your details to act as a referee for them).

Personal data we collect via our website

To the extent that you access our website or read or click on an email from us, where appropriate and in accordance with any local laws and requirements, we may also collect your data automatically or through you providing it to us.

Website users:

When you visit our website there is certain information that we may automatically collect, whether

or not you decide to use our services. This includes your IP address, the date and the times and

frequency with which you access the website and the way you browse its content. We will also

collect data from you when you contact us via the website, for example by using the chat function.

We collect your data automatically via cookies, in line with cookie settings in your browser. If you are also a Clinipower LLP customer, we may use data from your use of our websites to enhance other aspects of our communications with or service to you.

How do we use your personal data?

Having obtained data about you, we then use it in a number of ways.

Client data:

We use Client information for:

– day to day operational activities;

– Marketing Activities; and

– To help us to establish, exercise or defend legal claims.

Operational Activities

We will use your information for the relevant compliance paperwork, contact for booking in wastes

with us, requesting and sharing waste composition and analysis as well as financial functions

(invoicing etc)

Marketing Activities

Subject to any applicable local laws and requirements, we will not, as a matter of course, seek your

consent when sending marketing materials such as newsletters or other notifications to a corporate

postal or email address.

If you are not happy about this, you have the right to opt out of receiving marketing materials from

us, please contact us at enquiries@clinipower.net.

To help us to establish, exercise or defend legal claims

In more unusual circumstances, we may use your personal data to help us to establish, exercise or

defend legal claims.

Supplier data:

For our suppliers, we will only use your information:

To store (and update when necessary) your details on our database, so that we can contact

you in relation to our agreements;

To offer services to you or to obtain support and services from you;
To perform certain legal obligations;
To help us to target appropriate marketing campaigns; and
In more unusual circumstances, to help us to establish, exercise or defend legal claims.

We may use your personal data for these purposes if we deem this to be necessary for our

legitimate interests.

We will not, as a matter of course, seek your consent when sending marketing messages to a corporate postal or email address.

If you are not happy about this, in certain circumstances you have the right to object and can find out more about how to do so here. www.ico.org

People whose data we receive from Employees, such as referees and emergency contacts:

We will only use the information that our employees/prospective employees give us about you for the following purposes:

If our employees/prospective employees put you down on our form as an emergency contact, we’ll contact you in the case of an accident or emergency affecting them; or
If you were put down by our employees/prospective employees as a referee, we will contact you in order to take up a reference

If you are not happy about this, you have the right to object and can find out more about how to do so here.

Website users:

We use your data to help us to improve your experience of using our website, helping us to tailor content that you will find useful and enhancing your online experience with us.

If you would like to find out more about cookies, including how we use them and what choices are available to you, please refer to the cookies section in this document.

Who do we share your personal data with?

Where appropriate and in accordance with local laws and requirements, we may share your personal data, in various ways and for various reasons, with the following categories of people:

Any of our group companies;

Individuals and organisations who hold information related to your reference or application to work with us, such as current, past or prospective employers, educators and examining bodies and employment and recruitment agencies;

Tax, audit, or other authorities, when we believe in good faith that the law or other regulation requires us to share this data (for example, because of a request by a tax authority or in connection with any anticipated litigation);

Third party service providers who perform functions on our behalf (including external consultants, business associates and professional advisers such as lawyers, auditors and accountants, technical support functions and IT consultants carrying out testing and development work on our business technology systems);

Third party outsourced IT and document storage providers where we have an appropriate processing agreement (or similar protections) in place;

In the case of prospective members of Staff’s referees: third parties who we have retained to provide services such as reference, qualification and criminal convictions checks, to the extent that these checks are appropriate and in accordance with local laws;

If Clinipower LLP merges with or is acquired by another business or company in the future, (or is in meaningful discussions about such a possibility) we may share your personal data with the (prospective) new owners of the business or company.

How do we safeguard your personal data?

We are committed to taking all reasonable and appropriate steps to protect the personal information that we hold from misuse, loss, or unauthorised access. We do this by having in place a range of appropriate technical and organisational measures. These include measures to deal with any suspected data breach.

If you suspect any misuse or loss of or unauthorised access to your personal information please let us know immediately. Details of how to contact us can be found here. (Link to contact us form)

How long do we keep your personal data for?

We will Delete your personal data from our systems if we have not had any meaningful contact with you (or, where appropriate, the company you are working for or with) for two years (or for such longer period as we believe in good faith that the law or relevant regulators require us to preserve your data). After this period, it is likely your data will no longer be relevant for the purposes for which it was collected.

When we refer to “meaningful contact”, we mean, for example, communication between us (either verbal or written), or where you are actively engaging with our services. We will also consider it meaningful contact if you communicate with us about potential roles, either by verbal or written communication or click through from any of our marketing communications. Your receipt, opening or reading of an email or other digital message from us will not count as meaningful contact – this will only occur in cases where you click-through or reply directly.

How can you access, amend or take back the personal data that you have given to us?

GDPR has been put in place to protect and clarify the rights of EU citizens and individuals in the EU with regards to data privacy. This means that you retain various rights in respect of your data, even once you have passed it to Clinipower.. To get in touch about these rights, please contact us. We will aim to deal with your request without

undue delay, and in any event within one month (subject to any extensions to which we are lawfully

entitled). Please note that we may keep a record of your communications to help us resolve any

issues which you raise.

Right to object:

This enables you to object to us processing your personal data where we do so for one of the

following four reasons: (i) our legitimate interests; (ii) to enable us to perform a task in the public

interest or exercise official authority; (iii) to send you direct marketing materials; and (iv) for

scientific, historical, research, or statistical purposes.

The “legitimate interests” and “direct marketing” categories above are the ones most likely to apply to our Website Users, Candidates, Clients and Suppliers. If your objection relates to us processing your personal data because we deem it necessary for your legitimate interests, we must act on your objection by ceasing the activity in question unless:

we can show that we have compelling legitimate grounds for processing which overrides your interests; or
we are processing your data for the establishment, exercise or defence of a legal claim. If your objection relates to direct marketing, we must act on your objection by ceasing this activity.

Right to withdraw consent:

Where we have obtained your consent to process your personal data for certain activities (for example, for our marketing arrangements or automatic profiling), you may withdraw this consent at any time and we will cease to carry out the particular activity that you previously consented to unless we consider that there is an alternative reason to justify our continued processing of your data for this purpose in which case we will inform you of this condition.

Data Subject Access Requests (DSAR): You may ask us to confirm what information we hold about you at any time, and request us to modify, update or Delete such information. We may ask you to verify your identity and for more information about your request. If we provide you with access to the information we hold about you, we will not charge you for this unless your request is “manifestly unfounded or excessive”. If you request further copies of this information from us, we may charge you a reasonable administrative cost where legally permissible. Where we are legally permitted to do so, we may refuse your request. If we refuse your request we will always tell you the reasons for doing so.

Right to erasure:

You have the right to request that we erase your personal data in certain circumstances. Normally, the information must meet one of the following criteria:

The data is not required any more for the purpose for which we originally collected and/or processed it
Where previously given, you have withdrawn your consent to us processing your data, and there is no other valid reason for us to continue processing
the data has been processed in a way which does not comply with the GDPR
it is necessary for the data to be erased in order for us to comply with our legal obligations as a data controller
if we process the data because we believe it necessary to do so for our legitimate interests, you object to the processing and we are unable to demonstrate overriding legitimate grounds for our continued processing. We would only be entitled to refuse to comply with your request for one of the following reasons:
To exercise the right of freedom of expression and information;
To comply with legal obligations or for the performance of a public interest task or exercise

of official authority;

For public health reasons in the public interest;
For archival, research or statistical purposes; or
To exercise or defend a legal claim.

When complying with a valid request for the erasure of data we will take all reasonably practicable steps to Delete the relevant data. Right to restrict processing:

You have the right to request that we restrict our processing of your personal data in certain circumstances. This means that we can only continue to store your data and will not be able to carry out any further processing activities with it until either: (i) one of the circumstances listed below is resolved; (ii) you consent; or (iii) further processing is necessary for either the establishment, exercise or defence of legal claims, the protection of the rights of another individual, or reasons of important EU or Member State public interest.

The circumstances in which you are entitled to request that we restrict the processing of your personal data are:

where you dispute the accuracy of the personal data that we are processing about you. In this case, our processing of your personal data will be restricted for the period during which the accuracy of the data is verified
where you object to our processing of your personal data for our legitimate interests. Here, you can request that the data be restricted while we verify our grounds for processing your personal data
where our processing of your data is unlawful, but you would prefer us to restrict our processing of it rather than erasing it
where we have no further need to process your personal data but you require the data to establish, exercise, or defend legal claims.

If we have shared your personal data with third parties, we will notify them about the restricted processing unless this is impossible or involves disproportionate effort. We will, of course, notify you before lifting any restriction on processing your personal data.

Right to rectification:

You also have the right to request that we rectify any inaccurate or incomplete personal data that we hold about you. If we have shared this personal data with third parties, we will notify them about the rectification unless this is impossible or involves disproportionate effort. Where appropriate, we will also tell you which third parties we have disclosed the inaccurate or incomplete personal data to. Where we think that it is reasonable for us not to comply with your request, we will explain our reasons for this decision.

Right of data portability:

If you wish, you have the right to transfer your personal data between data controllers. In effect, this means that you are able to transfer your Hays account details to another online platform. To allow you to do so, we will provide you with your data in a commonly used machine-readable format that is password-protected so that you can transfer the data to another online platform. Alternatively, we may directly transfer the data for you. This right of data portability applies to: (i) personal data that we process automatically (i.e. without any human intervention); (ii) personal data provided by you; and (iii) personal data that we process based on your consent or in order to fulfil a contract.

Right to lodge a complaint with a supervisory authority:

You also have the right to lodge a complaint with your local supervisory authority. Details of how to contact them can be found here. https://ico.org.uk/for-organisations/report-a-breach/ If you would like to exercise any of these rights, or withdraw your consent to the processing of your personal data (where consent is our legal basis for processing your personal data), details of how to contact us can be found here. (link to contact us page) Please note that we may keep a record of your communications to help us resolve any issues which you raise.

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during the period for which we hold your data.

Who is responsible for processing your personal data on Clinipower’s website?

Please contact us at enquiries@clinipower.net and we will be in touch with the details as soon as we can. Please also use the above email address if you have any comments or suggestions concerning

this Privacy Policy. We take privacy seriously so we’ll get back to you as soon as possible.

Cookies policy

What’s a cookie?

A “cookie” is a piece of information that is stored on your computer’s hard drive and which records your navigation of a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.

Cookies are used by nearly all websites and do not harm your system. If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. We also provide information about this in our Marketing preferences page on the Hays website.

How does Clinipower use cookies?

The primary reason for us using cookies is to track your use of our website. This enables us to understand how you use the site and track any patterns that emerge individually or from larger groups. This helps us to develop and improve our website and services in response to what our clients and prospective clients want to see.

Types of Cookies:

Session cookies:

stored on your computer during your web session then automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any information from your computer

Persistent cookies:

These get stored as a file on your computer and will remain when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies for Google Analytics.

Cookies can also be categorised as the following:

Strictly necessary cookies:

These cookies are necessary for effective use of the website, and therefore cannot be turned off. Without these cookies,some services available to you on our website can’t be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

Performance cookies:

Used to monitor and improve the performance of our websiteincluding aspects such as counting visits, identifying traffic sources and seeing which content is most popular.

Functionality cookies:

These enable our website to remember choices you make (E.G your user name, language/region) and provide enhanced features. These cookies can also be used to remember changes you have made to text size, font and other parts of web pages that you can customise. They may also be used to provide services you have requested such as viewing a video or commenting on a news story. The information these cookies collect is usually anonymised.

Personalisation cookies:

These cookies help us to advertise details of potential job opportunities that we think may be of interest. These cookies are persistent (for as long as you are registered with us) and mean that when you log in or return to the website, you may see advertising for jobs that are similar to jobs that you have previously browsed.

Clinipower’s legal bases for processing your data

Legitimate interests

Article 6(1)(f) of the GDPR states that we can process your data where it “is necessary for the purposes of the legitimate interests pursued by [us] or by a third party, except where such interests are overridden by the interests or fundamental rights or freedoms of [you] which require protection of personal data.”

However, you do have the right to object to us processing your personal data on this basis. If you would like to know more about how to do so, please contact us.

Client data:

To ensure that we provide you with the best service possible, we store your personal data and/or the personal data of individual contacts at your organisation as well as keeping records of our conversations, meetings, the waste types you produce and the accompanying relevant analyses.

Supplier data:

We use and store the personal data of individuals within your organisation in order to facilitate the receipt of services from you as one of our Suppliers. We also hold your financial details, so that we can pay you for your services. We deem all such activities to be necessary within the range of our legitimate interests as a recipient of your services.

People whose data we receive from Employees, such as referees and emergency contacts: If you have been put down by a prospective employee as a referee, we use your personal data in order to contact you for a reference.

If an employee has given us your details as their emergency contact, we will use these details to contact you in the case of an accident or emergency. We are sure you will agree that this is a vital element of our people-orientated organisation, and so is necessary for our legitimate interests.

Consent

In some specific circumstances, we need to obtain your consent to the processing of your personal data in relation to certain activities. Depending on exactly what we are doing with your information, this consent will be opt-in consent or soft opt-in consent.

Article 4(11) of the GDPR states that (opt-in) consent is “any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.”

In other words:

you have to give us your consent freely, without us pressuring you to do so
you need to know what you are consenting to – so we’ll ensure we let you know exactly what this is for
you should have control over which processing activities you consent to and which you don’t
you need to take positive and affirmative action in giving us your consent we will ensure that this requirement is met in a clear and unambiguous fashion
We will keep records of the consents that you have given in this way. In certain situations, we can rely on soft opt-in consent. We are allowed to market products or services to you which are related to the waste management services we provide as long as you do not actively opt-out from these communications.

Please note that at all times you have the right to withdraw your consent to these activities. You can do so at any time by using the contact form on the website.

Establishing, exercising or defending legal claims

In very rare cases it may be necessary for us to process personal data and, where appropriate and in accordance with local laws and requirements, sensitive personal data in connection with exercising or defending legal claims. Article 9(2)(f) of the GDPR allows this where the processing “is necessary for the establishment, exercise or defence of legal claims or whenever courts are acting in their judicial capacity”.

This may arise for example where we need to take legal advice in relation to legal proceedings or

Environment Agency notices or are required by law to preserve or disclose certain information as part of the legal process.

How Contact Clinipower:

In order to access, amend or take back the personal data supplied
if you suspect any misuse or loss of or unauthorised access to your personal information;
to withdraw your consent to the processing of your personal data (where consent is the legal basis on which we process your personal data);
with any comments or suggestions concerning this Privacy Policy
update your marketing preferences

Write to us at our head office address:

Clinipower LLP, CP Buildings, Waste Transfer Station, King’s Weston Lane, Avonmouth, Bristol.

BS11 0YS

Or contact enquiries@clinipower.net

Contacting your local supervisory authority

The Information Commissioner’s Office.

Phone: 0303 123 1113

Email: casework@ico.org.uk

Post: Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow